Support Worker

with a range of care options available to meet their individual needs. Our vibrant communities thrive on connection and joy, offering activities tailored to what our residents love most. Together, we create a warm, engaging environment where everyone feels valued and supported.\n\nWe are looking for individuals who can demonstrate that they up hold our values, to ensure that the services to our customers are excellent.

As a Bank Support Worker, you will bring the below values and behaviours.\n\n * Caring - Placing individuals at the heart of the care, ensuring services are delivered with empathy, dignity, respect, inclusivity and integrity at all times\n\n * Compassion - Requires a level of consideration, patience, empathy and understanding towards others people’s situation and their needs\n\n * Communication - Always listen carefully, speak to people and act in a way that the person can understand\n\n * Courage - Not to be fearful of trying new things to improve the quality of care and raise any concerns proactively\n\n * Commitment - Provide a positive environment, with flexible and a proactive approach to our customer’s needs, helping to make each day special. Working collaboratively with colleagues and be accountable for providing services that make a positive difference to people’s lives.\n\nIf you are a caring, compassionate person, with good communication skills, and committed to delivering quality care and support services, then this could be the career opportunity for you!\n\nFurther details of the role, responsibilities and requirements are available in the Job description and Person Specification attached.\n\nBenefits:\n\nIn return, we offer you a rewarding opportunity within a supportive team of experienced mentors and peers, ensuring you thrive throughout your career.\n\n * Continuous professional development with training, coaching, and mentoring\n\n * Enhanced maternity, shared parental, and adoption leave\n\n * Free onsite parking\n\n * Paid Carer’s leave\n\n * You will have access to our comprehensive training platform\n\n * Access to a number of fantastic rewards including free and discounted tickets to popular destinations\n\n * Access to Blue Light Discount\n\n * Access to our Employee Assistance Programme\n\n * Cycle to work scheme\n\n * Long service recognition scheme\n\nOur Inclusive Culture:\n\nHousing Plus Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, creating a culture which is inclusive is crucial to the success of our organisation.

All employees have the opportunity to become part of one of our networking groups, that enables them to make a positive contribution to our culture including networks such as our LGBTQ+ employee group, disability positive, domestic abuse ambassadors, heritage and culture and our allies’ network.\n\nAbout Us:\n\nWe’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home.\n\nThe way we work is shaped by three simple behaviours:\n\n * Own it – make it happen\n\n * Improve it - move things forward.\n\n * Live it – show understanding and compassion\n\nWe’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.\n\nRecruitment process:\n\nTo apply for this role, please click on the apply button and complete the values-based screening questions.

Following this, if you are successful one of the team will contact you to discuss the next stages of the process.\n\nThis role requires an Enhanced DBS Check\n\n*Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding